FREQUENT QUESTIONS

Why the UniBancard Mastercard® Prepaid Card is special?
It is the first prepaid card that allows you to share money instantly (1) , from card to card, with your family and friends in Nicaragua and Mexico.
What are the benefits of having a UniBancard??
It allows you to share money instantly (1) with family and friends in Nicaragua and Mexico. UniBancard is a medium:
- Simple to share money, from card to card.
- Secure (4) to share money from your account to your family member's account.
- Quick to share money instantly.
- Convenient to share online, at any time, without having to go to an agent.
- Economic (2) position for superscripts to save the numerical sequence
- Modern to share money with a friendly, innovative platform and with the latest technology in the industry.

And also ...
- It's easy to obtain. You only apply online and it arrives at your house in a few days *.
- It gives you access to the financial system and new banking products and services in the local and international market.
- It offers bilingual service; in English and Spanish.

- You can buy online without compromising the accounts of your credit or debit cards.
- You can buy in millions of establishments around the world where MasterCard Debit is accepted.

- You can withdraw cash, 24 hours a day, 365 days a year, in more than 2 million ATMs around the world (5)
How can I get a UniBancard MasterCard Prepaid Card??
Just visit www.UniBancard.com and click on "Apply Here" and complete the application.
What information will they ask me to process my UniBancard?
Important information for opening an account: To help the federal government fight the financing of terrorism and money laundering, the USA PATRIOT Act requires all financial institutions and third parties to obtain, verify and maintain a record of the information that identifies each person who opens an account. What does this mean for you ?: When you open an account, we will ask for your name, address, date of birth and other information that allows us to identify you. We may also ask at any time for a copy of your driver's license or other documents. We may limit the use of your card or some of its functions until we can verify your identity successfully.
How can I activate my UniBancard?
Once you receive your UniBancard, enter your account at www.UniBancard.com activate your card and select your PIN.
How can I charge my UniBancard?
You can load it with a Direct Deposit by completing the request sent with your card. You can also upload it to authorized loading points.
Is the UniBancard card backed by a bank?
The UniBancard MasterCard Prepaid Card is issued by MetaBank®, FDIC Member, according to the license of Mastercard International Incorporated. MasterCard is a registered trademark of Mastercard International Incorporated.
How is it possible to share funds from card to card?
It is possible thanks to strategic alliances with banks abroad. You can share funds with your family and friends from your UniBancard Mastercard Prepaid Card to the Banpro Remesa Prepaid Card () in Nicaragua and to the Union Progreso Bank Card of Chihuahua (3) in Mexico.
How much money can I share and how much would it cost?
You can share up to $ 1,000 per day and $ 2,000 per month for only $ 5 per transaction to Nicaragua and for only $ 6 per transaction to Mexico.
What happens if my relative does not have an account with the local bank?
This is a good opportunity for your family to integrate and start building their record with the bank, which will very likely allow them to have access to new banking products and services, and as a consequence, improve their quality of life. It's very simple! You initiate the process from the portal of your account. Once you have received and activated your UniBancard, enter your account and complete the request to refer your family member. The local bank will contact them and they will complete the opening and activation of your account.
What information is needed to refer a family member?
The following is needed: Full name. Birthdate Address (Street, exterior number, interior number, neighborhood or subdivision, town or municipality, city, state and zip code) Phone The local bank will ask you: Official identification Proof of recent address
How do my family members get the money I share with them?
Your family members can withdraw cash at any ATM 5 24 hours a day or can request cash at the time of making a purchase at authorized establishments. They can also use their card to make purchases or payments.